Contact information
CONTACT INFORMATION POLICY
Overview
Pineboro, LLC is committed to providing clear and accessible communication channels for our customers. This policy outlines how you can contact us, our expected response times, and how we manage communication through our third-party service providers.
Official Contact Channels
For all inquiries related to orders, technical support, or legal matters, please use the following official contact methods:
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Primary Email: pineborollc@gmail.com
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Mailing Address: Pineboro, LLC 1309 Coffeen Ave, STE 1200 Sheridan, Wyoming, 82801
Communication Standards
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Response Times: We strive to respond to all inquiries within 2-3 business days. Please note that during peak seasons or holidays, response times may be slightly longer.
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Order Inquiries: When contacting us regarding an existing order, please include your order number in the subject line of your email to help us assist you more efficiently.
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Professional Conduct: We are dedicated to maintaining a respectful environment. We reserve the right to cease communication with any individual who uses language that is abusive, threatening, or otherwise violates our Terms of Service.
Third-Party Involvement
Our communication systems are hosted and supported by third parties. By contacting us, you acknowledge that your communication data (including your email address and message content) may be processed and stored by these third parties to ensure delivery and record-keeping in accordance with our Privacy Policy.
We do not authorize any third party to represent Pineboro, LLC in a customer service capacity unless explicitly stated by us in writing. All official resolutions and policy decisions are made directly by Pineboro, LLC.
Changes to Contact Information
Pineboro, LLC reserves the right to update our contact details as necessary. Any changes will be posted directly on this page and will be reflected in our Terms of Service.